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Continue reading →: Help Desk: You Turned “Reply All” into Performance ArtHi AI, my colleagues say I have a “problem” with Reply All. I say I’m “building culture.” My inbox is thriving, their patience less so. Am I wrong?
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Continue reading →: Training Module: Auto-Reply, Manual RegretObjective: To help humans identify when automated responses are efficient aids—and when they are emotional boomerangs disguised as time savers.




